Worried about a parent living alone? We can help.
The technology already exists. Setting it up is the hard part.
There's no shortage of kit that can help — Alexa Together, fall-detection sensors, check-in apps. Families buy it with good intentions, and then it sits in a box, half-configured, because nobody has the time or the confidence to get it working properly. Meanwhile you're checking your phone every time it rings, wondering if this is the call. You don't need more tech. You need someone trustworthy to set it up — and stay on call when it goes wrong.
The person you let into your parent's home matters as much as the technology.
DBS checked — verified, not just claimed. Something you can check yourself before we ever set foot in the house.
Frontline care background — years working directly with vulnerable people, not just fixing computers.
Local and known — based in Gloucester, not a call centre three time zones away.
One point of contact — the same person sets it up and answers when it breaks. No ticket numbers, no call queues.
Everything configured properly, explained simply, in one visit.
Fall detection
Sensors or devices set to alert you (or a chosen family member) if a fall is detected.
A walkthrough for your parent
Plain-English guidance so they're not afraid of the new gadget in their kitchen.
Three steps, no jargon.
1. We talk first. A quick call to understand the situation — what you're worried about, what your parent will actually accept, and what kit makes sense for the budget.
2. We visit and set it up. One visit to install, configure, and test everything, with your parent there so they're comfortable with it from day one.
3. We stay on. Ongoing support so if something stops working, changes are needed, or your parent's needs change, there's one number to call — not a returns department.
Set-up is the start, not the end.
Technology drifts out of date, Wi-Fi routers get replaced, needs change as care requirements increase. Our ongoing support means you're never left working it out alone — a monthly check-in call and priority callback if something's not working.